![]() ![]() The 138-unit chain, 83 of which are franchises, opened 20 units in 2019 and has 20 more in the pipeline for 2020-10 corporate stores and 10 franchises. She holds a bachelor’s degree in accounting from the University of Wyoming and an active CPA license in Colorado.Īdams is starting her new job amid aggressive growth by Black Bear. She became Black Bear’s CFO in 2017 and was promoted to president in March 2019, a role in which she oversaw strategies that drove the brand’s growth and led the company’s shared services, including operations, franchise and corporate development, and human resources. It distinguishes us, and we have to keep the focus on that.”īefore Black Bear Diner, Adams spent almost a decade as CFO of American Blue Ribbon Holdings where she helped increase revenue from $400 million to $1.2 billion and managed five restaurant brands and a bakery. We just want people to be themselves, and for that, we monitor how our guests perceive us, and we always score incredibly high on that front. We want our team members to connect with our guests. That translates into the guest experience, which is something that Black Bear has always been known for, is just this very hi-touch, great experience. It’s authentic and we believe it matters, to our team members in particular. ![]() “And it’s so important that we continue to foster that and talk about our founders and through our founders’ eyes because it’s unique to us. And for us, this hospitality gene is alive and well,” Adams says. “We have this great culture and this great story that starts with these two gentlemen. READ MORE: Black Bear Diner revamps its dinner program to wow guestsĮverything she wants to accomplish is based on what Manley and Dean started. In the next couple of decades, Adams says, the restaurant chain grew organically. Dean, who grew up in restaurants, handled the menu, while Manley, who owned Black Bear Gallery with his wife, Laurie, directed the branding. Shasta, California, and wanted to create a gathering place for friends and family. She recalls the story of Dean and co-founder Bob Manley, a school teacher and artist. Adams has worked shoulder-to-shoulder with co-founder and former CEO Bruce Dean, who transitioned to executive chairman.Īdams is taking over a 25-year-old brand, and she wants that legacy to define and direct her tenure as CEO. The move was a result of careful planning, and it was in the works for most of 2019. Black Bear Diner’s Anita Adams assumed the role of CEO earlier in January, but the new responsibility comes as no surprise to anyone within the corporate office. ![]()
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